Privacy Policy

1. Introduction

Ekansh Portal ("we", "our", or "us") is a clinic and laboratory management application. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our application.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details provided during registration or profile setup.
• Health & Medical Data: Lab reports, test results, patient records, and related medical information entered into the system by authorized clinic or laboratory staff.
• Usage Data: Information about how you interact with the app, including device information, access times, and features used.
• Authentication Data: Login credentials and session information managed through Firebase Authentication.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our clinic and lab management services.
• To generate, store, and manage lab reports and patient records.
• To authenticate users and manage access permissions.
• To improve and optimize the application's performance and user experience.
• To communicate important updates or changes related to the service.
• To comply with legal and regulatory obligations.

4. Data Storage & Security

Your data is stored securely using Google Firebase services, including Firebase Authentication, Cloud Firestore, and Firebase Hosting. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your personal data, no method of electronic storage or transmission is 100% secure.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services (e.g., Google Firebase) that help us operate and maintain the application.
• Legal Requirements: When required by law, regulation, or legal process.
• Authorized Personnel: With clinic or laboratory staff who have authorized access to relevant patient data within the application.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Medical records and lab reports are retained in accordance with applicable healthcare regulations. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access and review your personal information.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Withdraw consent for data processing where applicable.
• Request a copy of your data in a portable format.

8. Children's Privacy

Our service is intended for use by authorized clinic and laboratory personnel. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child without parental consent, we will take steps to remove that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: